Stop managing compliance on spreadsheets. Mediloop Connect gives your care team real-time audit tracking, automated incident reporting, and MOH-ready dashboards — all from a mobile-first platform designed for the floor.
Generic healthcare software was never designed for the complexity of LTC. Mediloop Connect was. Our platform was built in close partnership with Directors of Nursing, DOCs, and front-line PSWs — so every workflow reflects how care actually happens.
From Ministry-mandated IPAC audits to real-time fall prevention tracking, we give your team the tools to meet every regulatory obligation without the administrative burden — so staff can focus on residents, not paperwork.
See how it works for your facilityWe design integrated, pragmatic technology solutions that strengthen how care is monitored, documented, and delivered — tailored to the unique pressures facing LTC and Senior Living operators.
When a critical incident occurs, every minute counts. Mediloop Connect's CIS portal guides staff through structured reporting and investigation workflows — ensuring nothing is missed, every action is documented, and Ministry notification timelines are met.
See CIS Portal in actionProves staff competency and equipment safety instantly with comprehensive documentation and evidence.
Streamlined investigation workflows improve resident safety and accelerate corrective actions.
Automated timelines and checklists ensure mandatory Ministry notifications are submitted on schedule — every time.
Built-in investigation frameworks help your team identify systemic issues and implement lasting corrective measures.
Ministry-mandated IPAC audits are one of the biggest compliance burdens in LTC. Mediloop Connect automates scheduling, assigns audits to the right staff, and tracks completion in real time — so nothing falls through the cracks.
See IPAC management in actionAudits are auto-assigned on the correct cadence — monthly, quarterly, or custom — with reminders before they're due.
Staff complete audits on their phones during rounds — photo evidence, notes, and scoring all captured on the spot.
Track audit scores over time across units and facilities. Identify recurring gaps and prove QI improvements to inspectors.
Every failed audit item generates a corrective action — assigned, tracked, and verified until resolved.
Falls are the leading cause of injury in LTC. Mediloop Connect gives your team real-time tools to identify high-risk residents, track environmental hazards, and close the loop on every fall event — from initial report to root cause to prevention plan.
See fall prevention toolsAggregate fall history, mobility assessments, and medication flags into a single risk profile for each resident.
When a fall is reported, the charge nurse, DOC, and family contact are notified immediately — no delays.
Identify fall hotspots by unit, time of day, and contributing factors. Turn data into targeted prevention strategies.
Structured workflows ensure every fall is investigated, root causes documented, and care plans updated accordingly.
Mediloop Connect gives administrators and care leaders a live view of compliance health across every unit — so critical gaps are caught and closed before they escalate into Ministry findings.
Any software vendor can build a checklist. We built a compliance ecosystem — one that understands LTC regulation, clinical workflows, and the realities of the floor.
We serve one sector — and we know it deeply. Every feature is purpose-built for Long-Term Care, not adapted from a generic healthcare platform.
Our audit templates and workflows mirror Ministry expectations — so your team is always inspection-ready, without last-minute scrambles.
Turn raw incident and audit data into actionable quality improvement insights — with reports your DON can present to the board in minutes.
From PSWs completing checklists on their phones to administrators reviewing facility-wide dashboards — designed for real adoption, not shelfware.
Our clinical consultants configure the platform to your facility's workflows, policies, and MOH requirements — you're never starting from scratch.
Built on Canadian infrastructure with end-to-end encryption, role-based access controls, and full PHIPA compliance — resident data stays protected.
We spent years inside LTC operations before writing a single line of code. Every feature in Mediloop Connect exists because we saw the same problems playing out across facilities province-wide.
"IPAC audits are supposed to happen monthly — but they pile up, get missed, and we find out during an MOH visit."
Automated scheduling, mobile-first completion, and real-time overdue alerts keep every audit on track — before anyone has to chase it down.
"When an incident happens, it takes days to get a proper report. By the time it reaches leadership, the window to act has passed."
Staff report incidents on their phones in under two minutes. Supervisors get an instant alert. The right people know immediately — not Friday afternoon.
"I manage three homes but I have no real visibility into compliance status until someone emails me a spreadsheet — usually too late."
A live cross-facility dashboard puts every home's compliance health on one screen. Spot the outlier before it becomes a finding.
In LTC, running out of a critical supply isn't a minor inconvenience — it's a resident safety risk. Mediloop Connect's inventory module gives your team real-time visibility into stock levels, expiry dates, and reorder triggers, all from the same platform they already use for audits and incidents.
In LTC, the most critical safety intelligence comes from staff on the floor — but paper forms and language barriers mean most observations never get reported. Mediloop Connect's voice-powered observations let PSWs, nurses, and care aides speak what they see in their native language, and the platform handles the rest.
"Madulas ang sahig sa may banyo ng Room 204. Maaaring madapa ang residente."
"The floor near the bathroom of Room 204 is slippery. The resident could fall."
"Le chariot de medicaments a ete laisse sans surveillance dans le couloir de l'unite 3 pendant plus de dix minutes."
"The medication cart was left unattended in the hallway of Unit 3 for over ten minutes."
"4号单元的手部消毒液分配器是空的。工作人员进出房间时没有消毒双手。"
"The hand sanitizer dispenser in Unit 4 is empty. Staff are entering and exiting rooms without sanitizing."
Just tap and speak. No typing, no paperwork.
Remove friction and watch floor reporting skyrocket.
Every care worker reports in their language. Every manager reads English.
We'll walk you through exactly how Mediloop Connect fits your workflows, your MOH requirements, and your team — no sales pressure, just a practical look at what's possible.